Belgium is going through tough social times. November and December 2014 have been particularly intense in terms of manifestations and strikes. And it may not be over yet.
Union leaders say that people are very worried and afraid for all the (possible) consequences of the government’s intentions. They say it was not really difficult to mobilize their members to strike. Union members are – according to the union leadership – very ready to strike.
I fully respect the worries and emotions of people but I doubt whether strike is the proper solution. We’re not going to solve that in a blog. But the aspect of fear occupied my mind this week.
Why are people afraid ? Is it fear that drives them into striking ? Why don’t they have faith ? Faith that using other ways (e.g. dialogue instead of strike) will lead to better solutions ?
And if there isn’t any faith or trust left between unions and government, how has it come that far ?
Many questions. No simple answers.
I use sometimes the “SCARF” framework, developed by Dr. David Rock in 2008.
It explains that when our Status, Certainty, Autonomy, Relatedness and Fairness (SCARF) are at stake, our brain releases reactive energy. Our brain makes us use our energy in trying to defend and keep what we have. “Let’s not loose !”
Whenever the same aspects seem to be improved (the opposite of being at stake), also exactly the opposite happens: our brain releases proactive energy. Our brain makes us highly engaged and collaborative to adopt the change. “Let’s win !”
So we move away from the change in the first case. And move towards the change in the second case.
Any simple communication on change can be enough to start this movement. Our brain continuously screens for physical, social threats and rewards. It tries to decrease danger and maximize reward. It makes decisions about everything you interact with in the world.
This is important to understand:
- Resistance may take various forms. One can fight (e.g. by striking) or flee or freeze. It is not a rational process. People react out of their emotional brain. They act threatened and feel being victims.
- We use rational statements to articulate our preferences but tend to rely on our feelings when we actually make choices.
Fear drives us away from change. What is needed to drive us towards change ? Even if the change may impact our SCARF negatively ?
The faith of winning on the long-term, if we’re prepared to “loose” on the short-term ?
The faith that dialogue instead will bring us faster and more efficient in that future ?
The faith that together (unions and government) everybody wins more and faster than each one staying on their own SCARF ?
I get the impression this necessary faith or trust is no longer where it should be between parties. Have some people chosen for radical self-destruction ? I do not understand why the efforts to restart dialogue and trust building, have been so low on the priority list for such a long time
What is needed to reinstall this faith ?
So far we’ve seen very “macho” behavior: government versus unions and unions versus government. What is going on behind the macho-masks ? Fear at both sides ? The feeling of being powerless ? The conviction the “other side” needs to take the first step ? An honest and vulnerable declaration, like “please, let’s stop this, please let’s listen and talk to each other” may help. No matter from which side it’s coming. Let’s hope these things do happen behind the screens.
Does the one side really cares for the other ? And for the general benefit ? Is the government truly feeling the worries of people ?
Are the unions truly worried about the economy on the long-term and about necessary efforts to be made ?
We need both to survive: happy, engaged people, embracing change, and an economy to work in.
In stead of yelling to and fighting with each other on the streets, one could consider to listen. Listen, not to reply, not to give solutions on the short-term, not to recommend, not to decide, and certainly not to judge. But listen, just to listen.
And even if we do that, I think there is still a long way to go. But at least we will be going towards each other, and not away from each other.
Fear and Faith are Allies
Fear and faith could be excellent allies to make us move from the “away” side to the “towards” side. Vulnerability, empathy and listening are the keys for a successful marriage between fear and faith.
In this movie David Rock himself explains the SCARF framework.